FEATURES · spec sheet · 7 entries

Next Incident, You Open One Link. Hop Found.

Five tools. Seven checks on the stack. Each one shortens the walk from page to fix.

FT-01 / distributed tracing

One Request. Every Service. One Waterfall.

FIG.01 — trace.waterfall6 spans · 5 services

The Slow Hop Lights Up.

The gateway hands off to services. We stitch each span into one tree. REST or GraphQL, the longest wait turns orange.

  • Spans nested by caller
  • Deploy hash on every trace
  • Step through with J and K
Workflow fit

Alert fires. You land here. You read the lock wait. You never open a log search.

FT-02 / synthetic probes

25 Regions. One Hot Cell.

Hear It Before Customers Do.

Probes hit your endpoints every minute from 25 regions. One bad region shows as one red cell with a trace captured, not a vague email.

  • Three slow runs trigger the page
  • Trace captured on every failure
  • REST and GraphQL bodies
Workflow fit

Regional trouble stays regional. You see the cell before the dashboard averages it away.

FIG.02 — probe.grid25 cells · ms

FT-03 / trace-attached alerts

The Page Carries The Failing Trace.

No dashboard hunt at 3 A.M. The alert arrives with the trace, the slow span and the deploy before it.

FIG.03 — alert.detailtrace attached

Open It. Read It. Fix It.

Every alert names the slow span and the deploy before it. Responders see the route, not a threshold number.

  • PagerDuty, Slack, email, webhooks
  • Acknowledge with one key
  • Mute for 1 h from the page
Workflow fit

Page, trace, ticket. Link the incident into Jira and the card carries the same trace.

FT-04 / SLO budgets

Watch The Error Budget Drain.

The Deploy That Bled It Gets Named.

Set latency and error-rate targets per endpoint. See the budget burn day by day. A spike links to the commit behind it.

  • Rolling 30-day windows
  • Burn alerts before the budget is gone
  • Custom dashboards on Minotaur
Workflow fit

Friday release review opens on this panel. The argument about “is latency fine” ends here.

FIG.04 — slo.budget30 bars · 1 flagged

FT-05 / schema drift

Drift Shows Up As A Diff.

FIG.05 — schema.diff3 changes · 2 breaking

A Number Turned String. Caught.

Each response is checked against its last known shape. Breaking and additive changes are labeled. The deploy behind them is named.

  • REST JSON and GraphQL
  • Breaking vs additive
Workflow fit

Clients break quietly. This breaks loudly, on your side, before the bug report.

FT-06 / request log

Every Slow Request. One Click To Its Trace.

FIG.06 — traces.listfilter: latency > 450 ms
LOG-01

Filter By Hop

Show only requests where postgres took over 500 ms. Method, status, service, deploy.

LOG-02

Bulk Act

Select rows. Open every trace, mute for an hour, assign an owner.

LOG-03

Retention By Plan

7 days on Spindle. 30 on Labyrinth. 365 on Minotaur.

FT-07 / command search

Press ⌘K. Land On The Trace.

Search endpoints, trace ids, deploys and teammates from anywhere. Keyboard first. No menus to dig through.

Workflow fit

Paste a trace id from a support ticket. You are on the waterfall in two keystrokes.

FIG.07 — palette.open⌘K

SPEC / security + reliability

What Runs Underneath.

Read the table. Skip the pitch.

SEC-01

Access control

SSO and audit logs on Minotaur. Every acknowledge, mute and setting change is recorded with who and when.

SEC-02

Data in the trace

Scrub rules strip headers and body fields before a span leaves your service. Card numbers and tokens never reach a trace.

REL-01

Probes that watch the watcher

25 regions check each other. A dead probe region is flagged, not counted as a pass.

REL-02

Agent overhead

The agent samples and batches spans. If it cannot reach us, it drops spans, never your requests.

SPEC / integrations

Alerts Land Where The Team Already Is.

Six hookups. No new tab.

  • INT-01Jira

    A ticket per alert, trace link inside.

  • INT-02Trello

    One card per incident.

  • INT-03Intercom

    Status posted to support.

  • INT-04Calendly

    Book the post-incident review.

  • INT-05Mailchimp

    Outage notices to customers.

  • INT-06Xero

    Plan invoices, synced.

END / your move

Seven Features. One Thread Out.

Pick a plan. Aim it at one endpoint. The next slow request shows its whole route.

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